TERMS OF SERVICE
Last Updated: January 2026
INTRODUCTION
This website, www.lots.ng, is operated by LOTS. ("LOTS.", "we", "us", or "our").
These Terms of Service ("Terms") govern your access to and use of this website and all related services, content, and products (the "Service").
By using this website or purchasing from us, you agree to these Terms and our Privacy Policy.
If you do not agree, do not use this website.
ELIGIBILITY
By using this Service, you confirm that:
• You are at least 18 years old
• You have the legal capacity to enter into binding agreements
• Purchases are for personal use only
Products may not be resold or redistributed without permission.
CHANGES TO TERMS
We may update these Terms at any time.
Updates take effect immediately upon posting.
Continued use of the Service constitutes acceptance of any changes.
DESCRIPTION OF SERVICE
LOTS. provides an online platform to:
• Browse and purchase products
• Access product information
• Receive order updates
• Contact support
We may modify or discontinue any part of the Service at any time.
PRODUCTS AND AVAILABILITY
Some products are released in limited quantities.
We strive to display products accurately, but colors may vary depending on your device.
We reserve the right to:
• Limit quantities
• Discontinue products
• Refuse service where necessary
ORDER ACCEPTANCE AND PAYMENT
All orders are subject to acceptance and verification.
We reserve the right to cancel orders due to:
• Fraud suspicion
• Payment issues
• Pricing errors
• Availability issues
Payment may be made via available methods including:
• Bank transfer
• Card payments
• Supported payment providers
By completing payment, you authorize us to process the full order amount.
SHIPPING AND DELIVERY
Orders are shipped through third-party logistics partners.
Delivery timelines are estimates and not guaranteed.
Risk transfers to the customer once the order is shipped.
We are not responsible for delays caused by:
• Carriers
• Customs
• External disruptions
If an item is lost before confirmed delivery, we will assist in resolving the issue.
RETURNS AND DEFECTS
All sales are final.
We do not accept returns for:
• Incorrect size selection
• Change of mind
• Normal wear
If you receive a defective item, notify us within 7 days of delivery.
If confirmed, we may offer:
• Replacement
• Store credit
• Refund (at our discretion)
FRAUD AND CHARGEBACKS
We reserve the right to investigate and dispute chargebacks.
Fraudulent activity may result in:
• Order cancellation
• Account restriction
• Legal recovery actions
COMMUNICATIONS
By providing your contact details, you agree to receive:
• Order updates
• Delivery notifications
• Support communication
Marketing messages are optional and can be unsubscribed at any time.
INTELLECTUAL PROPERTY
All content including:
• Logos
• Designs
• Images
• Text
• Brand elements
belongs to LOTS. and is protected by applicable laws.
Unauthorized use is prohibited.
PROHIBITED USE
You agree not to:
• Violate laws
• Commit fraud
• Interfere with the website
• Attempt unauthorized access
• Copy or exploit content
Violations may result in termination of access.
THIRD-PARTY SERVICES
We rely on third-party services including:
• Payment providers
• Logistics partners
• Analytics tools
We are not responsible for their performance or failures.
DISCLAIMER
All products and services are provided "as is".
We do not guarantee uninterrupted or error-free operation.
LIMITATION OF LIABILITY
To the extent permitted by law, LOTS. is not liable for:
• Indirect damages
• Loss of profits
• Data loss
• Business interruption
Total liability will not exceed the amount paid for the product.
INDEMNIFICATION
You agree to indemnify LOTS. and its affiliates against claims resulting from:
• Violation of these Terms
• Misuse of the Service
• Breach of applicable laws
GOVERNING LAW
These Terms are governed by applicable laws relevant to our operations.
FORCE MAJEURE
We are not liable for delays caused by events beyond our control, including:
• Natural disasters
• Conflicts
• Government actions
• Logistics disruptions
TERMINATION
We may suspend or terminate access if these Terms are violated.
Obligations prior to termination remain enforceable.
ENTIRE AGREEMENT
These Terms constitute the full agreement between you and LOTS. regarding use of the Service.
CONTACT
LOTS.
Email: contact@lots.ng
Website: www.lots.ng
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